Privacy Policy
We take your privacy seriously. This policy explains what data we collect, why, and how we protect it.
1. Who We Are
NAXIO is an AI-powered growth agency operating at naxio.agency. Contact: hello@naxio.agency
2. Data We Collect
When you submit a contact form, we collect:
- Name (required)
- Email address (optional)
- Phone number (optional)
- Telegram handle (optional)
- Business type and comments (optional)
- Language preference and page source (automatically)
We do not collect payment information, passwords, or sensitive personal data.
3. How We Use Your Data
We use your data exclusively to:
- Respond to your inquiry and discuss your project
- Send relevant project information via email or Telegram
- Improve our services based on user feedback
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Storage
Form submissions are stored in Google Sheets (Google LLC, USA) and processed via our n8n automation server hosted on Hostinger VPS (EU region). Data is retained for a maximum of 2 years or until you request deletion.
5. Your Rights (GDPR)
You have the right to:
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, email us at hello@naxio.agency
6. Cookies
We use only essential cookies required for basic site functionality. See our Cookie Policy for details.
7. Third-Party Services
Our website uses Google Fonts (loaded from Google's CDN). This may transmit your IP address to Google. We do not use Google Analytics or other tracking tools.
8. Contact
Questions about this policy: hello@naxio.agency
Cookie Policy
We use minimal cookies. No tracking, no advertising cookies.
What Are Cookies
Cookies are small text files stored in your browser when you visit a website. They help remember your preferences between visits.
Cookies We Use
Essential Cookies
These are required for the website to function:
- naxio_consent — remembers your cookie consent choice. Expires in 365 days.
- naxio_lang — remembers your language preference. Expires in 365 days.
What We Do NOT Use
- Google Analytics or any analytics tracking
- Facebook Pixel or social media trackers
- Advertising or retargeting cookies
- Third-party marketing cookies
Managing Cookies
You can control cookies through your browser settings. Disabling cookies may affect site functionality (language preference won't be remembered).
To clear cookies: go to your browser Settings → Privacy → Clear browsing data → Cookies.
Contact
Questions: hello@naxio.agency
Terms of Service
1. Acceptance
By using naxio.agency and submitting a contact form, you agree to these Terms of Service.
2. Services
NAXIO provides AI automation, growth systems, website development, and related digital services. Specific scope, timeline, and pricing are agreed upon individually for each project.
3. Intellectual Property
All content on this website (text, design, code) is owned by NAXIO. Upon project completion and full payment, clients receive full ownership of their deliverables.
4. Contact Form Submissions
By submitting our contact form, you consent to us processing your data as described in our Privacy Policy and contacting you regarding your inquiry. Submission does not constitute a binding contract.
5. Limitation of Liability
NAXIO provides services "as is." We are not liable for indirect, incidental, or consequential damages arising from use of our services. Our liability is limited to the amount paid for the specific service in question.
6. Governing Law
These terms are governed by the laws of Poland. Disputes shall be resolved in Polish courts.
7. Changes
We may update these terms. Continued use of our services after changes constitutes acceptance.
8. Contact
Questions: hello@naxio.agency
Data Processing Notice
This notice fulfills GDPR Article 13 requirements — information provided at the time of data collection.
Data Controller
NAXIO Agency · hello@naxio.agency · naxio.agency
Purpose & Legal Basis
- Purpose: Processing your project inquiry and responding to your request
- Legal basis: Your explicit consent (GDPR Art. 6(1)(a)) given via the form checkbox
- Retention period: Until you request deletion, or maximum 2 years
Data Recipients
- Google LLC (Google Sheets) — data storage, EU data processing agreement in place
- Hostinger (VPS server) — automation processing, EU region
- Telegram Messenger Inc. — only if you provide your Telegram handle for communication
Your Rights
Right to access, rectification, erasure, restriction, portability, and objection. To exercise: hello@naxio.agency
Right to lodge a complaint with the Polish supervisory authority (UODO): uodo.gov.pl
Withdrawing Consent
You may withdraw consent at any time by emailing us. This does not affect the lawfulness of processing before withdrawal.